Epicor Kinetic for field service and equipment companies

Epicor Kinetic document automation for field service and equipment companies

DynamoDocs captures the parts and component invoices, equipment and fleet POs, and service quotes that field service and equipment companies deal with every day, reads them with AI, validates every field, and posts them into Epicor Kinetic. Your team reviews the exceptions instead of retyping each one.

30-minute session · run against your own Epicor Kinetic document types · no commitment

The short version

DynamoDocs automates Epicor Kinetic document entry for field service and equipment companies. For field service and equipment companies, parts invoices, equipment POs, and service quotes shuttle between the field and the office and get re-keyed before billing or dispatch. DynamoDocs captures each document, AI reads and classifies it, codes it to work order and equipment or unit, validates it, and posts approved records into Epicor Kinetic through the Epicor Kinetic REST API, so billing and dispatch stop waiting on re-keyed parts and equipment paperwork. Epicor Kinetic (formerly Epicor ERP / E10) runs production, inventory, and finance for discrete and make-to-order manufacturers, where order entry and AP keying are a constant drag.

The mapping

How Field Service & Equipment paperwork posts into Epicor Kinetic

Each document is coded to work order and equipment or unit and posted into Epicor Kinetic as the right native record. Nothing gets dropped into a CSV to clean up later.

What field service and equipment companies sendWhere it lands in Epicor Kinetic
Parts or component supplier invoicean AP invoice, coded to work order and equipment or unit
Equipment or fleet purchase ordera sales order, coded to work order and equipment or unit
Service quote or RFQ for a repair or installa quote, coded to work order and equipment or unit
Warranty or subcontractor bill by work orderan AP invoice, coded to work order and equipment or unit
Made-to-order RFQ or request for pricinga quote in Epicor Kinetic

A worked example

Epicor Kinetic for field service and equipment companies, from inbox to posted record

Imagine an equipment service company running Epicor Kinetic that receives a parts invoice tied to a specific work order, the parts have to post against the right unit for warranty. DynamoDocs picks it up from the monitored inbox (or a drag-and-drop upload), and AI reads every field and line, no template required. It is coded to work order and equipment or unit from your rules and vendor or customer history, then validated against totals, required fields, and your own checks. Anything that fails is flagged field-by-field for a quick review; everything clean posts straight into Epicor Kinetic as an AP invoice through the Epicor Kinetic REST API. Connects through the Epicor Kinetic REST v2 services, cloud or on-prem, with no custom BPM to maintain. Your field service & equipment team reviews the occasional exception instead of retyping the whole document, so billing and dispatch stop waiting on re-keyed parts and equipment paperwork.

Specific to Epicor Kinetic

How the Epicor Kinetic connection works for field service and equipment companies

Epicor Kinetic (formerly Epicor ERP / E10) runs production, inventory, and finance for discrete and make-to-order manufacturers, where order entry and AP keying are a constant drag.

REST v2 API

Connects through the Epicor Kinetic REST v2 services, cloud or on-prem, with no custom BPM to maintain.

Native records

Posts AP invoices, sales orders, and quotes against your Epicor company and site.

Part-master aware

Matches your part numbers, customers, and suppliers, including the abbreviated codes common in long-running Epicor installs.

Curious what this saves at your field service & equipment volume on Epicor Kinetic? Model it on the savings calculator

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Questions, answered

Epicor Kinetic for Field Service & Equipment FAQ

How does DynamoDocs handle field service & equipment documents on Epicor Kinetic?

For field service and equipment companies, parts invoices, equipment POs, and service quotes shuttle between the field and the office and get re-keyed before billing or dispatch. DynamoDocs captures each of those documents from a monitored mailbox or upload, reads every field with AI (no per-vendor template), codes it to the right work order and equipment or unit, and posts it into Epicor Kinetic through the Epicor Kinetic REST API. Connects through the Epicor Kinetic REST v2 services, cloud or on-prem, with no custom BPM to maintain. Clean documents post automatically; only exceptions reach a person, so billing and dispatch stop waiting on re-keyed parts and equipment paperwork.

How does a parts or component supplier invoice post into Epicor Kinetic?

It becomes an AP invoice in Epicor Kinetic, coded to the right work order and equipment or unit, with header and line-item fields validated before anything posts. Posts AP invoices, sales orders, and quotes against your Epicor company and site. A visual field-mapping engine shapes the record into exactly what Epicor Kinetic expects, so nothing is retyped and nothing posts half-filled.

Can it keep our Epicor Kinetic coding right for field service & equipment?

Yes, that is the point. Each document is coded to the right work order and equipment or unit from your rules and vendor or customer history, so records arrive in Epicor Kinetic already coded instead of waiting on a clerk. Anything that fails a rule is flagged field-by-field for a quick fix, which keeps Epicor Kinetic clean and billing and dispatch stop waiting on re-keyed parts and equipment paperwork.

How do purchase orders and RFQs from field service and equipment companies post into Epicor Kinetic?

Purchase orders become a sales order and RFQs become a quote in Epicor Kinetic, with every line, parts and component invoices included, read and validated first. Matches your part numbers, customers, and suppliers, including the abbreviated codes common in long-running Epicor installs.

How much time and money does this save field service and equipment companies on Epicor Kinetic?

Keying one document into Epicor Kinetic typically takes 5–10 minutes and costs $2–$6 in labor, before the cost of fixing mis-coded work order and equipment or unit. DynamoDocs does it in seconds and only flags exceptions, which commonly cuts document-handling labor by 80–95% while billing and dispatch stop waiting on re-keyed parts and equipment paperwork.

See it run on your Field Service & Equipment documents

Bring a real invoice, PO, or RFQ and watch it go from inbox to posted in Epicor Kinetic in about 30 minutes.

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